Right to receive
acknowledgement of the complaint

Any victim who files a complaint or a reportis entitled to receive a written acknowledgement immediately without having to request it. This acknowledgement is evidence that the complaint or the report was filed and contains a description of the essential facts of the crime, including the type of act, the date and place of this occurrence and the damage caused.

Victims who don’t speak Portuguese are entitled to receive this written acknowledgement either in their own language or in one they understand.